Airline desk agents aren’t always right, which can cause some confusing and uncomfortable moments when you’re trying to board a flight for your luxury vacation, honeymoon, business trip, incentive trip or to join your group. Traci's Travel clients know Traci will do her due diligence and have their backs. For example, a desk agent was convinced our client’s husband, who holds a UK passport, required a visa. We knew he did not, so when our client called us from the airport, we armed her with the facts and information she needed to explain to the desk agent. Problem solved.